Duosystem - Tecnologia e Informática

Contact Us

+55 11 4306.7411

4.000

Units of the Brazilian Unified
Health System (SUS) use
Duosystem's platform

1.954.800

Emergency dispatches
carried out from 2009
to date

6.035.496

Admissions recorded
from 2009 to date

58.686.031

Appointments scheduled
from 2009 to date

39.251.289

Exams scheduled
from 2009 to date

Why choose

Duosystem

Duosystem is a technology company specialized in health intelligence and innovation and developer of a pioneering operating platform currently used by SUS priority-dispatch centers in Sao Paulo and Mato Grosso do Sul.

Founded in 2006, Duosystem has operated heavily in the market with a system that allows healthcare units to maintain real-time contact with physicians and technicians of the bed-management center and is expanding its coverage to include the international and private markets.

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Duosystem Consulting

Technological strategies for best management practices and return on investment in healthcare

  • They allow for the monitoring and dispatch of urgent care, outpatient care, beds, and pre-hospital service.
  • They facilitate real-time communication between healthcare units and the priority-dispatch center.
  • They provide reports on the dispatch-process management.
  • They help monitor the indicators of resources made available by the healthcare units.
  • They promote preventive operations regarding data security and storage.
  • They ensure a system available on a 24/7 basis.
Our Services Our Solutions

Healthcare Software Solutions

Projects developed and managed
by information-technology experts

Pre-Hospital Dispatch

The pre-hospital dispatch module is used to inform the operational conditions of the urgent- and emergency-care reference units by updating the resources recorded. The solution allows for the most appropriate decision making for referral of the patients aided by the Mobile Emergency Care Service (Samu).

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Urgent-Care Dispatch

The urgent-care dispatch module ensures the management and monitoring of urgent-medical-care calls, thus allowing the priority-dispatch center to assess the situation and interact with the calling and responding units. Through the system, it is possible to find the most appropriate unit to meet the patient’s needs.

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Bed Management

The bed-management module facilitates monitoring and managing the use of hospital beds against issuance of an Authorization for Hospital Admission (AIH) or not, pursuant to the rules established by the Ministry of Health. The platform produces hospital-census reports and indicators.

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Outpatient-Care Dispatch

The outpatient-care management module allows for the scheduling and management of outpatient appointments, exams, and procedures according to the quotas and flows agreed between the manager and the calling and responding units. The solution facilitates tracking the primary loss and absenteeism.

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Contract, Agreement, and Program Management

The contract, agreement, and program management module allows for the monitoring, tracking, and evaluation of contracts, agreements or programs by establishing  indicators, goals, output, and economic and financial data. The tool also produces reports and charts.

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Duo Access App

The best instrument for consulting medical-priority dispatches geared to healthcare professionals and patients. Prompt monitoring and information updating. Prevention through communication.

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Duosystem in the media
News, press releases, and articles

Check here news and information about Duosystem, a company specialized in health intelligence and innovation.

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(Português) Duosystem firma parceria para auxiliar na operacionalização do Complexo Regulador de Goiás

(Português) Duosystem firma parceria para auxiliar na operacionalização do Complexo Regulador de Goiás

Press Releases . 9 . January . 2019

(Português) A Duosystem, empresa especializada em inteligência e inovação em saúde acaba de celebrar contrato com o Instituto de Gestão por Resultados – IGPR, para implantar suas tecnologias e softwares voltados à regulação, no Complexo Regulador Estadual (CRE) da Secretaria de Estado da Saúde de Goiás.

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Infomoney portal highlights the importance of information technology in healthcare

Infomoney portal highlights the importance of information technology in healthcare

News . 30 . October . 2018

A report produced by  Duosystem was highlighted in an article published on Infomoney portal.

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Duosystem under the spotlight in a publication of Terra

Duosystem under the spotlight in a publication of Terra

News . 30 . October . 2018

The company made the headline in a portal Terra´s publication.

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Computerization triggers urgent-care dispatches in the Brazilian Unified Health System (SUS) in the state of Mato Grosso do Sul

Computerization triggers urgent-care dispatches in the Brazilian Unified Health System (SUS) in the state of Mato Grosso do Sul

Press Releases . 30 . October . 2018

The use of Duosystem’s technology platform in the state bed-management center resulted in 38,000 calls fulfilled from April to December last year and 56.4 thousand this year against 9.4 thousand in all of 2016, when dispatches were operated through a fax-based service.

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Denilson Mascarenhas is the new Duosystem CEO

Denilson Mascarenhas is the new Duosystem CEO

Press Releases . 12 . September . 2018

His mission is to expand the businesses of the Sao Paulo-based company specialized in health intelligence and innovation, which developed a pioneering technological platform.

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Duosystem expands its services to provide the best healthcare-oriented technology experience

Duosystem expands its services to provide the best healthcare-oriented technology experience

Press Releases . 12 . September . 2018

Specialized in health intelligence, the company developed a pioneering medical priority-dispatch-system platform and is already operational in the states of Sao Paulo, Mato Grosso do Sul, and Rio de Janeiro. Currently, it has adopted new strategies aimed at its service expansion.

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Duosystem under the spotlight in a publication of Agência O Globo

Duosystem under the spotlight in a publication of Agência O Globo

News . 12 . September . 2018

Duosystem under the spotlight in a publication of Agência O Globo.

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Exame magazine portal highlights the importance of information technology in healthcare

Exame magazine portal highlights the importance of information technology in healthcare

News . 12 . September . 2018

A report produced by  Duosystem was highlighted in an article published on Exame magazine portal.

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Agência Estado points out the need to use information technology in healthcare

Agência Estado points out the need to use information technology in healthcare

News . 12 . September . 2018

Publication of Agência Estado addresses the need to use information technology in healthcare.

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Duosystem around the world

We have strategically-located offices staffed with highly qualified and trained teams.